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Virtual Instrument Cluster

Concept design & prototyping of an augmented reality instrument cluster — reimagining the in-car dashboard experience with contextually-driven, minimal-distraction AR.

Role

Design Technologist Intern

Year

2017

Platform

HoloLens (AR)

Teams

VP of Design, UX Director, UX Lead

Overview

As vehicles pack more features into dashboards to stay competitive, the instrument cluster has become increasingly cluttered. Drivers juggle navigation, infotainment, phone notifications, and driving data — all while trying to keep their eyes on the road. I explored how augmented reality could simplify this experience by surfacing only what matters, when it matters.

Problem statement

Research

User Interviews & Shadowing

We interviewed 3 participants — colleagues and ride-sharing drivers — and observed their behavior during real drives across different scenarios.

User insights from interviews

NHTSA Guidelines & Market Analysis

We reviewed the NHTSA human factors design guide, analyzed AR devices on the market, and studied patent documents related to automotive dashboard design.

NHTSA guide and market analysis

Research Insights

High cognitive load during dashboard interaction. Drivers frequently switch between dashboard interfaces, smartphones, and real-world spatial content — creating constant mental mapping between 2D components and the 3D driving environment.

Less contextually driven instruments. With incremental feature additions to stay competitive, dashboards became more cluttered and complicated. Most drivers don’t use the majority of controls.

The Challenge

Improve the in-car dashboard experience with a contextually-driven instrument cluster and minimal driver distractions.

Ideation

Concept Generation

We explored concepts through “How Might We” questions — How might we create a non-intrusive experience? Simplify the cluttered cluster? Design for minimal distractions?

Concept generation

Initial Concepts

We evaluated four initial directions: eye-gaze dependent AR content transitions, spatial sound associated with hologram components, augmented 360 see-through views, and in-car passenger interaction.

Initial solution concepts

Storyboards

We mapped navigation, entertainment, communication, weather, and blind-spot use cases through storyboards.

Storyboards

Design & Prototype

Task Flow

Task flow diagram

AR Content Architecture

Stacked content layers — navigation, communication, entertainment — positioned relative to the driver’s field of view, based on intersection angle geometry research.

Virtual Instrument Cluster content architecture

Early Feedback Using VR

Using Google Blocks in VR and Vuforia marker images, we got quick, early feedback on spatial layout and interactions before committing to high-fidelity builds.

Feedback using VR

Prototype Iterations

Prototype iterations

Simulator Testing

We used a driving simulator to demonstrate and evaluate specific scenarios, helping validate the virtual instrument cluster under realistic constraints.

Final Experience

The shared AR Virtual Instrument Cluster — an interactive holographic experience captured using HoloLens.

Impact

End results

Business Collaboration

Final demo led to further collaboration with BMW for physical prototype development

NPS 83

Net Promoter Score from 24 participant responses

87% Task Success

Start navigation to Airport task completion rate

75% Task Success

Play recent playlist after navigation task completion rate

Shortcomings & Opportunities

Shortcomings and opportunities

Reflections

Reflections